General
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- How to delete an action?To delete an action, follow these steps: Click on the action you want to delete; Next, click on the three dots in the upper right corner ...
- [APP] How to perform searches through the Atlas Search tool?The portal's search bar is capable of searching for practically any content within the Atlas, including phrases or individual words within...
- How to perform searches through the Atlas Search tool?The search bar on the portal is capable of searching for virtually any content within the Atlas, including phrases or individual words wit...
- How to integrate with Microsoft Teams?To perform the integration with Microsoft Teams, follow the steps below: Access your photo, located in the top right corner of the screen...
- [APP] How to register on Atlas?The Atlas app is available for Android and iOS. To download the app on Google Play (Android), click here. And to download the app on the A...
- How to insert your company logo in the portalThere is the possibility to customize the Atlas portal with your company's branding! If you are an administrator, follow the step-by-step ...
- How to disable the browser translator?If the Google Translate extension is enabled, please disable it. This is because the extension, when translating, may cause display confli...
- How to make filters on the Search of the portal?Atlas Search is an intelligent and in-depth search feature that makes it possible to find information within various fields of the Atlas, ...
- How to change the name of your company on the Atlas portal?On the platform, we have options to customize some information according to the demand of each company. Just like the company’s registered...
- Atlas addresses and domains unblockingAddresses Why Request Unblocking? In corporate networks protected by Proxy or VPN solutions, access to tools such as Atlas GOV or its file...
- What if I participate in multiple companies?Atlas allows you to participate in multiple companies within the platform using the same login. It's important to note that you'll be abl...
- Who can change the full name of my company?On the platform, we offer options to customize certain information according to each company's needs.Regarding the corporate full name of ...
- [APP] How to make filters on the Search of the portal?Atlas Search is an intelligent and in-depth search feature that makes it possible to find information within various fields of the Atlas, ...
- Why can´t I access the Support Atlas?Support chat is important for discussing questions about the Portal and to be able to report issues that are occurring, however, some rest...
- How to open an incognito window?To open a new incognito window, Open the Chrome browser; Click the Three Dots in the top right corner of the screen; Select the "New Inco...
- [APP] How to verify the version of my app?To check the version of your Atlas application, follow the steps below: Access the Atlas app; Click the menu on the left side of the scre...
- How to clear the browsing data?To clear browsing data from your Google Chrome browser, follow the steps below: Open the Chrome browser; Click on the "Three Dots" in the...
- How to edit the profile data?Click on your photo at the top right side of the page; Select the option "Settings"; Scroll down to the bottom of the page and click on "E...
- Atlas FunctionsThe three main functions in Atlas are: Administrator (at account level); Owner (workgroup and content); Members (all users). In this a...
- How to disable the token of electronic signatures?It is possible to disable the approval token for electronic signatures in Atlas. Despite removing this authentication factor, security is ...
- Multiclient user - ADMThe multi-client users are users who work in more than one company within the platform with the same login.Therefore, if you have a user w...
- Understand the "Audit Log" function!The audit log is a tool that helps in the management control of the actions being carried out in the company, being able to monitor quickl...
- How to do an Administrator Backup?The Administrator Backup allows you to save the data stored in Atlas in a single archive that will remain available for access after downl...
- Administration main screen features!The Atlas Governance portal works with granular permissions, so it is defined as an administrator the person who will be responsible for t...
- Understand the functionality of the Permission manager resource!The Permission Manager is a feature intended to help administrators add users n areas where they lack access. To clarify, I will provide t...
- How to set a user as an administrator on the Portal Atlas?To set a user as an Atlas portal administrator, follow these steps: Click on your photo in the upper right corner of your screen; Then se...
- I created the meeting, but I’m entering the video conference as a guest. What do I do?This is because the email used to make the integration in Atlas is different from the email that is registered on your Microsoft Teams or ...
- Atlas Governance’s prior permission for Microsoft Teams integration in Active DirectoryThe integration of Microsoft Teams with Atlas Governance enables the automated creation of video conferences by generating meetings on boa...
- How to enable Zoom Meetings Integrations?Click on your photo on the right side of the screen and select the button “Settings”; Go to the field “Integrations”; Enable the “Zoom” ...