Now folders and files within the folders can be sorted alphabetically or by modification date.
To have a complete and organized Knowledge Base that we can sort, it’s essential to create the folders and add files beforehand! See below how to perform these two procedures:
To sort the documents, simply follow the process below:
Notes:
To check if your documents are sorted alphabetically or by modification date, look for the gray circle
Sorting indicator next to the sorting arrows.
It’s not possible to drag folders from the knowledge base into other folders.
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